Feb 29, 2012
BATAVIA — Flowers By Dick Burton Inc. has been awarded an FTD Quality Star of Excellence Award for 2011. The FTD Quality Star of Excellence Award rating is re-evaluated each four-month directory cycle and Flowers By Dick Burton has successfully met and exceeded this esteemed designation’s criteria.
Being an FTD Quality Star of Excellence Award recipient means that Flowers By Dick Burton fulfilled and delivered FTD orders in a professional, timely manner during each four-month cycle. The orders were filled with high quality resulting in low refund rate, or customer dissatisfaction.
“This is a very significant accomplishment and we truly commend you and your staff for your true dedication the consistently providing a high quality product and exceptional professional customer service,” said Rob Apatoff, President of FTD. “We are proud to have Flowers By Dick Burton Inc. be a member of the nationwide/worldwide FTD family of florists. for over 60 years.”
Flowers By Dick Burton is owned and operated by John and Sheila Hamel and located at 15 Cedar St. in Batavia.